Credit Notes & Invoice Reversals for MTD

What is a Credit Note?

A credit note is a document issued to reduce or cancel all/part of a previously issued invoice. It effectively "reverses" the original transaction for accounting and tax purposes.

When to Issue a Credit Note

  • Overcharging – incorrect amount on original invoice
  • Returned goods/services – tenant overpayment refunded, service not provided
  • Discounts applied after invoicing – retrospective rent reduction
  • Invoice errors – wrong VAT rate, description, or recipient
  • Cancelled agreements – tenancy ended early, contract voided

Required Information

A valid credit note should include:

  1. Unique credit note number
  2. Invoice Date
  3. Reference to the original invoice (number & date)
  4. Reason/Note for the credit
  5. Amount being credited (including VAT breakdown if VAT-registered)
  6. Client/tenant details